“Knowledgeable trainer she explains information in a way that is interesting and easy to understand.”

Six Sigma Yellow Belt Training & Certification
October 20-21, 2010 | Orlando, Florida
Course Outline
Six Sigma employs a five-step process called DMAI2C (Define, Measure, Analyze, Innovate & Improve, and Control).
Six Sigma Overview
- Definition of Six Sigma
- Definition of a defect
- Six sigma methodology (DMAI2C)
- Causal thinking
- The funneling effect
Define Phase
- Project selection
- Project charter
- SIPOC
- VOC
- CTQ tree
- Stakeholder analysis
Measure Phase
- Types of data
- Data collection plan and forms
- Basic statistics
- FMEA
- Types of variation
- Time series plot
- Control charts
- Frequency plots
- Scatter plots
- Process sigma
Analyze Phase
- Stratified frequency plots
- Scatter plots
- Flowcharts
- Cause-and-effect diagram
- Pareto charts
Innovate and Improve Phase
- People involvement matrix
- Generating solution ideas
- Cost benefit analysis
- Effort vs. impact plot
- Making a decision
- Pilot
- Implementing solutions
Control Phase
- PDCA cycle
- QC process chart
- Validation
- Process standardization
- Training
- Before and after
- Closure