Upcoming Sessions:
Registration is just $95 per person, per webinar.
Or register for two webinars and attend the third for FREE.
Lean Healthcare Billing and Collections with Norka Saldaña, Ph.D. | Register Now
Engaging Executives in Lean with David Mann, Ph.D. | Register Now
Lean Lessons Learned with Lewis Lefteroff, MSIE | Register Now
OR
Register for all three sessions and save!
Lean Healthcare Billing and Collections—Accelerating the Time from Date of Service to Cash Collection
(45 minutes)
Norka Saldaña, Ph.D.
Master Black Belt, Senior Lean Consultant, ValuMetrix® Services
Tuesday, March 2, Noon EST
Monday, April 12, Noon EDT
Improve the performance of the billing and collections process with Lean. Hear how Lean can reduce errors, eliminate non-value added steps, increase accuracy and speed collection time.
This session will discuss:
- Billing Targets and Performance
- Process Measures
- Lean Principles Applicable to Healthcare Billing and Collections
- Impact and Results
- Getting started with Lean
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or
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About Norka Saldaña, Ph.D.
With more than 15 years of management and leadership experience in business and academia, Norka is a certified Six Sigma Master Black Belt. She was a member of the Johnson & Johnson worldwide team that developed an innovative Lean Training curriculum.
As a Process Excellence trainer, she has developed and delivered online training for Lean, Six Sigma, project sponsorship, and analytical methods.
Engaging Executives in Lean— Gemba as Classroom, You as Teacher
(45 minutes)
David Mann, Ph.D.
Shingo award-winning author of
Creating a Lean Culture
Friday, March 12, Noon EST
Friday, April 23, Noon EDT
Even small doses of executive engagement can facilitate Lean improvements across functional boundaries and help achieve cultural change. This session outlines a practical approach for engaging executives as active participants in the Lean journey.
Participants will learn effective strategies for involving executives such as:
- participation in observations
- discussions in gemba, and
- the use of an assessment tool as a teaching aid.
Real life examples will demonstrate how organizations benefit when leadership embraces Lean.
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or
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About David Mann, Ph.D.
During his 21-year career with Steelcase, Mann derived and applied the concepts of a lean management system. In his service with the company, he supported 40+ lean value stream transformations, and led an internal consulting team that completed over 100 successful office and product development lean business process conversions.
Mann’s consulting and training experience includes lean transformation in manufacturing, enterprise business processes, and healthcare organizations as well as frequent training and speaking engagements on lean management.
He is an adjunct faculty member in the Operations Management program at the Fisher College of Business, Ohio State University and OSU’s Center for Operational Excellence and Masters of Business in Operational Excellence. Mann serves as a Shingo Prize board examiner and on the Lean Transformation Advisory Board for St. Mary’s Healthcare in Grand Rapids, Michigan. He is a frequent contributor to and member of the editorial board of the Association for Manufacturing Excellence’s publication Target, and also serves on the board of AME’s Great Lakes Region.
Lean Lessons Learned—Overcoming Obstacles & Planning for Success
(45 minutes)
Lewis Lefteroff, MSIE
Lean Tool Master and Six Sigma Black Belt, Senior Consultant, ValuMetrix® Services
Wednesday, March 17, Noon EDT
Wednesday, April 7, Noon EDT
A practical review of the challenges to anticipate when implementing a Lean initiative. Using real-world examples, this session will provide valuable insights into the complexity of executing process improvements. You’ll gain information to help your organization avoid pitfalls, anticipate challenges and develop strategies to ensure success.
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or
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About Lewis Lefteroff, MSIE
As a Lean Tool Master and Six Sigma Black Belt, Lewis is an expert in driving Business Excellence with a focus on quality, cost and timeliness. A graduate of the University of Miami, he earned both bachelor of science and master’s degrees in Industrial Engineering.
After leading numerous lean improvements in medical device manufacturing, Lewis has progressed along the value stream toward the customer, driving Lean improvements in materials management as well as quality system and transactional processes. Continuing into the hospital was his next step in bringing Lean improvements to the customer. Lewis has worked with hospitals across North America and around the world training, leading, and coaching teams in implementing Lean methods and management systems in areas including OR, sterile processing, laboratory, radiology, and pharmacy.
He was a pioneer in “Managing in a Lean environment”, based on his own experiences as a young manager, and in addition to project management and change management at the department level, he works with senior executives around the world to develop and deploy their enterprise-wide strategies for engaging front-line staff in implementing continuous improvements.