KEYNOTE

Greg White
Senior Director of Health Policy
Government Affairs & Policy
Johnson & Johnson

Greg White, who joined Johnson & Johnson in 2002, provides strategic analysis of legislation and regulatory policies related to reimbursement of J&J products at the federal level. As Senior Director of Health Policy, Greg leads a team of professionals in J&J’s Government Affairs & Policy division working on Medicare reimbursement issues. His major area of emphasis is Medicare reimbursement policy related to hospitals, biotechnology and medical device technologies. He has served as the Company Chairman of the AdvaMed Payment Policy Work Group (PPWG), the trade association committee that leads industry efforts on Medicare payment and coverage issues. Greg's most recent position before joining J&J was Reimbursement Manager, Medtronic, Inc., where he held a similar position as his current role. Prior to joining Medtronic, Greg spent six years at the Office of Management and Budget (OMB), Executive Office of the President. He was the chief Medicare legislative and regulatory analyst covering hospital outpatient reimbursement, laboratory services, durable medical equipment, and clinical trials. He also has Congressional experience, having served on the staff of Representative Jim McDermott before joining OMB. After completing his undergraduate degree in American government from Wesleyan University, Greg earned an M.P.P. from Harvard's Kennedy School of Government in Health Care Policy and Economics.

David A. Duda
Chief Operating Officer and Senior Vice President, Riverside Healthcare

Mr. Duda currently holds the position of Chief Operating Officer and Senior Vice President of Riverside Healthcare, appointed in 2007. Prior to that, he held the position of Vice President for Patient Care Services and Vice President of Oakside Clinics. Mr. Duda was appointed to this position in 1996 and has been employed at the Medical Center since 1986 as Director of Behavioral Services. Previously, he served in various roles at Rush University Hospital, including working on the first medical psychiatric unit in Chicago. Mr. Duda has a strong focus and a proven track record on patient safety and clinical quality.

Mr. Duda received a Bachelor of Science degree in Nursing at the University of Wisconsin, Oshkosh. He received his Master of Science degree in Nursing at Rush University in 1980. He is a member of IONE and AONE and has served as a consultant to Shepard Enoch Pratt in Baltimore. He has published an article entitled "Nursing Intervention in Depression & Suicide & Violence Prevention: Parent Education in the Emergency Department," Journal of American Academy of Childhood Adolescence Psychiatry 38:3, March 1999. Currently, he is a board member for the Salvation Army and Kankakee County Health Department. He is also past President of the Board for the Victims Assistance Center of Kankakee County and is a member of the Hispanic Coalition Task Force for Kankakee County.

Michael G. Hogan
Managing Principal

Michael Hogan has over 24 years experience in operations management and continuous improvement. He studied and applied Lean Manufacturing methodologies for over 12 years.

Mike has held the following leadership positions: Director of Operations, Plant Manager, and Director of Continuous Improvement.  With Mike’s 24+ years of manufacturing experience he has taught ‘Lean’ improvement techniques to many organizations along their journey to becoming world class organizations. 

In healthcare, Mike has applied lean principles to nutritional services, laboratories, surgical departments, emergency departments, registration processes, radiology, hospitalist’s, discharge planning, inpatient flow, and other hospital service areas. 

For the last 4 years, he has been involved in ‘Lean’ design, assisting hospital planning teams and working with their architects to construct their new hospitals and clinics with Lean methodologies. Hid achievements include:

• Implemented work cells in healthcare nutritional setting with an 80% improvement in efficiency.
• Saved $13 million in capital through Lean Design in a nutritional department.
• Applied cellular principles to labs and lean design.
• Recently worked to design an entire hospital facility with lean concepts in OR, ED, radiology, lab, nutritional services, and various other areas.
• Through lean, improved ED doctor’s productivity by 43%, reduce "left without being seen" from 12% to 3%.
• Value Stream Mapping in a variety of healthcare & manufacturing applications.
• Experienced in the Toyota Production System, based on the teachings of Shingo, Taylor, and Gilbreadth.
• Compiled a 5-day, 3-day, 1-Day, and similar interactive training courses.  Some training has been translated into Spanish.
• Mike has done lean work at the following locations: Florida Hospital, University of Nebraska Medical Center, LeBonheur Children’s Medical Center, University of Minnesota (Fairview), Capital Health, Presbyterian Healthcare Services, Edmonton, CA, Ohio Health, Honeywell Aerospace, Optimum Card, Burgess Norton Mfg., and other divisions of Amsted Industries.
  
  

Mike has a BA in Industrial Psychology and Business from the University of St. Francis.  He is a certified Lean Master from the Maryland World Class Consortium and the Business Improvement Group.  Mike is a Green Belt Six Sigma and is certified in Myer-Briggs Personality Assessments.  Mike has trained over 5,000 people from all over the world including Belgium, France, and Germany in lean and total quality techniques.  Mike started his own company, Progressive Business Solutions in 2003. 

Lewis Lefteroff, MSIE
Lean Tool Master and Six Sigma Black Belt, Senior Consultant, ValuMetrix^® Services, Ortho Clinical Diagnostics

As a Lean Tool Master and Six Sigma Black Belt, Lewis is an expert in driving Business Excellence with a focus on quality, cost and timeliness. A graduate of the University of Miami, he earned both bachelor of science and master’s degrees in Industrial Engineering. He began his career at Cordis, a Johnson & Johnson company, as an Industrial Engineer; focusing on facilities planning, labor cost analysis and capacity analysis.

After leading numerous lean improvements in medical device manufacturing, Lewis has progressed along the value stream toward the customer, driving Lean improvements in materials management as well as quality system and transactional processes. Continuing into the hospital and laboratory environment was his next step in bringing Lean improvements to the customer. Lewis has worked with hospitals across North America and around the world training, leading, and coaching project teams in implementing Lean methods and management systems in areas including laboratory, OR, radiology, and pharmacy. Lewis also worked with senior leadership to help them articulate their Lean strategies.

Scott Leighty
Chief Operating Officer
Mercy Medical Center – North Iowa

Scott serves as the Chief Operating Officer at Mercy Medical Center – North Iowa.  Mercy Medical Center – North Iowa is a member of Trinity Health, the 4^th largest Catholic healthcare system in the United States.  Mercy has been selected by Thomson Reuters as a Top 100 hospital in seven of the last nine years and as a Top 100 cardiovascular hospital for nine consecutive years. 

Prior to joining Mercy Medical Center – North Iowa, Scott served in a variety of operational roles as a Vice President at OhioHealth in Columbus, Ohio.  At both Mercy and OhioHealth, he led the implementation of Process Excellence as a key strategy to improve organizational performance.

Scott received his Master of Management degree from the Kellogg Graduate School of Management at Northwestern University and an undergraduate degree from Yale University.  He is a Fellow of the American College of Healthcare Executives and is also active in a number of community organizations in Iowa. 

Donna C. Meucci
Director, Enterprise Marketing
Johnson & Johnson Health Care Systems, Inc.

Donna is Director, Enterprise Marketing with Johnson & Johnson Health Care Systems, Inc. (JJHCS).  She is responsible for developing and implementing non-branded enterprise-wide programs and services from across the Johnson & Johnson companies to help our healthcare customers address their business challenges.  Formerly, Director of Business Improvement, Donna held several executive leadership roles providing strategy, process improvement and change management expertise to multiple J&J enterprise business transformation initiatives.  Prior to J&J, Donna was a consultant with Cap Gemini Ernst & Young where she led and executed strategy and business improvement engagements in the healthcare, medical devices and pharmaceutical industries.  With nearly 20 years experience in strategy, marketing and change management, Donna has a proven track record in launching and implementing business improvement and transformation initiatives that deliver strategic and growth goals, improve efficiency, and enhance organizational performance.

Susan Weidle
Director, Enterprise Marketing
Johnson & Johnson Health Care Systems, Inc.

Susan Weidle is currently Director, Enterprise Marketing. Formerly, Executive Director, Commercial Operations at J&J Business Improvement Services where she was responsible for leading and supporting business improvement projects in sales and marketing, conducting Business Diagnostics and Self-Assessments across J&J operating companies globally. Prior to joining J&J BIS, Susan held sales, marketing and managed market positions at Centocor, Ortho Neutrogena and Ortho McNeil Pharmaceuticals.  During her 20+ years at J&J, her work has involved launching new pharmaceuticals and biologics products, sales leadership, marketing and sales to commercial and public insurers and talent development. 

Michael Nelson, M.D.
Dr. Nelson is a passionate advocate and exponent of quality improvement in healthcare.

Former Medical Director for Quality Improvement for the Presbyterian Medical Group, Albuquerque, he has extensive experience in applying Lean to improve clinical and financial performance, and increase patient, staff and physician satisfaction - while maintaining consistently superior clinical outcomes.

His achievements include:

• Improving financial performance by increasing net revenue and decreasing labor hours, overtime and supply costs
• Creating a health and chronic disease management system resulting in national benchmark performance in diabetes care
• Reducing delays for routine care in primary and specialty care clinics
• Building a quality improvement infrastructure and culture
• Creating a patient-centered care environment through the creation of patient and family advisory councils

Dr. Nelson has coached and taught hundreds of physicians, managers, and Lean specialists in the successful application and sustainment of Lean principles. He is currently creating a Lean Implementation manual for others to use in health care settings.

Dr. Nelson earned his MD degree from the University of Kansas Medical School. He subsequently trained as a pediatrician at Fitzsimmons Army Medical Center. After spending seven years in the U.S. Army, Dr. Nelson started a solo practice in Albuquerque in 1976, which grew to be the largest pediatric practice in New Mexico under his leadership.

From 1994-1997 he served as Medical Director of the Presbyterian Family Health Center, a large multi-specialty clinic, and chaired the Physician Management Committee (1994-1996).

In 1997, Dr. Nelson assumed the role of Medical Director for Quality Improvement for Presbyterian Medical Group.  He served on a part time basis while continuing his pediatric practice until 2004 when he assumed a full time role working on quality improvement.

For the last two years he has both implemented projects and served as a leader for other teams, initiating Lean Systems Thinking in Presbyterian Healthcare Services, the largest healthcare provider in New Mexico.

Dr. Nelson considers himself a servant leader and works best with teams collaboratively. He is passionate about mentoring and teaching others.

Dr. Nelson is certified as a Quality Engineer and Lean Six Sigma Black Belt.

Tim Orr
Vice President, Marketing, Ortho Clinical Diagnostics

With more than 28 years of experience in the healthcare field, Tim has demonstrated expertise in general management, strategic and business planning and sales/marketing. He is a certified Six Sigma Green Belt and BreakThrough Results Facilitator.

Tim joined Ortho-Clinical Diagnostics (OCD) in 1994 with Johnson & Johnson’s acquisition of Kodak’s clinical diagnostics business. He has held several key positions including Director U.S. Marketing, Worldwide Marketing Manager, Worldwide Strategic and Business Planning Manager, Director Sales and Marketing Asia Pacific Region, Managing Director Asia region, Vice President US Sales and Marketing and Vice President Worldwide Marketing.

He has spent one third of his career living and working in overseas  locations including; London England, Tokyo Japan and Singapore. Tim returned to the United States in 1999 as Vice President U.S. Sales and Marketing for the clinical laboratory business.

Tim received his bachelor’s degree from Lake Forest College, Illinois and a master’s degree in organizational leadership from The Graduate Institute, Connecticut.

Linda S. Pearson
Administrative Director, Mayo Clinic Arizona Laboratories

Linda is the current Administrative Director for the laboratories at Mayo Clinic in Arizona, responsible for the oversight of activities for all sections of the laboratory. Linda also worked as a technologist at Mayo Clinic in Rochester, Minnesota before transferring to Arizona where she has held various positions within the lab prior to becoming the administrator. Linda has a Bachelor of Science degree in Medical Technology and a Masters in Business Administration.

Russel W. York
Chief Financial Officer, Mississippi Baptist Medical Center

Mr. York is a Certified Public Accountant who has been involved with healthcare for over thirty years.  He joined Baptist in his current position in 1998.

Prior to joining Baptist, Mr. York spent ten years in Denver, Colorado with HealthONE, a large not for profit health system consisting of six acute care  hospitals, twelve sports medicine clinics and two rehab hospitals.  He held various senior level financial positions within HealthONEduring that time.

He spent his previous twelve years with Humana, Inc. as a Regional Controller in Southern California.  He oversaw the financial operations of eighteen hospitals spread out from Anchorage, Alaska to San Antonio, Texas.

He began his healthcare career with the Los Angeles office of Ernst & Ernst.

Mr. York holds a Bachelor of Science degree in Accounting from California State University at Long Beach and a Masters of Science degree in Health Administration from the University of Colorado.